CRICOS course code


Course Description 

This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Delivery Mode

Face to Face delivery mode


Level 4, 171 La Trobe Street, Melbourne, Victoria – 3000 Australia

Course Fees

Total Course Fee: $10,000

Material fee-$500

Application Fee- $250

Total Tuition Fees: $9,250

Duration of the training (Including Holidays & breaks)

60 weeks (including 7 weeks holiday breaks)

Amount of training:

20 scheduled course contact hours per week.

Delivery Schedule

53 weeks

Volume of Learning

1300 hours


Total number of units = 8

This qualification has no core units

8 elective units

Unit of Competency Code / Title

All Electives

At least 5 from Group A

3 from Group B or Other Elective

BSBADM502 Manage Meetings

Group A

BSBFIM502 Manage payroll

Group A

BSBADM504 Plan and implement administrative systems

Group A

BSBADM506 Manage business document design and development

Group A

BSBWOR501 Manage personal work priorities and professional development

Group B

BSBPMG522 Undertake project work

Group A

BSBCUS501 Manage quality customer service

Group B

BSBSUS501 Develop workplace policy and procedures for sustainability

Group B




English language requirements

International students applying for this course either off-shore or on-shore will require:

         i.            Either a minimum IELTS test score of 5.5 or equivalent for direct entry into a VET course;

or,   IELTS score of 5.0 or equivalent with an ELICOS course (up to 10 weeks) to be taken before the main VET course;

or,   IELTS score of 4.5 or equivalent with an ELICOS course (up to 20 weeks) to be taken before the main VET course;

Note: Results older than two years are not acceptable.




 ii.         to provide evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States.




iii.         to provide evidence that, within two years* of their signed written agreement date, they have successfully completed in Australia a foundation course or a Senior Secondary Certificate of Education or a substantial part of a Certificate IV or higher-level qualification, from the Australian Qualifications Framework.

Refer to Enrolment Kit or Student Handbook for detailed English language entry requirements available on website.

Pre-Training Review

Pre-Training Review (PTR) is conducted prior to the enrolment into your course of studies to ensure that the training and assessment provided by Hawk Institute is able to meet the student’s individual needs. Students are required to fill up the PTR form which is included in the Application form as “Appendix 1”.

Hawk Institute reviews student’s current competencies, student needs, English level, support requirements and oral communication skills, in order to enrol them in the most appropriate course to achieve their intended outcomes.

Language, Literacy and Numeracy test (LLN)

Students undertaking the courses at Hawk Institute must possess sound Numeracy skills since it requires them to do calculations or any other course related work. To determine this, all students wanting to study at Hawk Institute are required to undertake LLN test prior to the commencement of the course.  Based on the test outcome, students may be identified as requiring internal support services and/or external support services.

LLN test will be conducted on campus by using an ACSF mapped online LLN assessment tool - LLN Robot - under the supervision of qualified LLN assessor.

Students are required to achieve ACSF Level 3 for BSB50415-Diploma of Business Administration.                    

If students do not meet the recommended English and/or LLN requirements, students will be referred for additional support which will be provided by the institute with ACSF Support Plan or students may also be asked to take further Language, literacy and numeracy training, such as ELICOS programs to ensure that students are provided with support and proper guidance. Hawk Institute offers ELICOS programs. Contact Hawk Institute on 1300 159 461 for any enquiries.

Computer literacy requirements

All students enrolling into Hawk Institute programs must have basic computer skills. Student are required to fill in the questions related to computer and internet skills in the Pre-Training Review form attached along the application form.

Students who do not possess basic computing skills will be provided with basic computer using support. Students may contact Hawk Institute for any further information or assistance on 1300 159 461.

Academic requirements 

To enter into this course delivered at Hawk Institute, applicants should have successfully completed year 12 or secondary studies in applicant’s home country equivalent to Australian senior secondary school examination.




Mature Age students will also be considered without the minimum education requirements considering they have relevant work experience within the chosen area of study and a demonstrated capacity to meet the course requirements. A minimum of 2 years’ experience would normally be expected; however, each case will be reviewed individually with relevant work experience evidence in the form of an employment reference letter on company letterhead, work samples and curriculum vitae submitted will be considered. Such learner will be accessed for possible RPL opportunities and their course duration and volume of learning will be adjusted accordingly, if any RPL is granted.


Students must be above 18 years of age while filling up the application form.

Material and Resources required

Hawk Institute will provide access to computers with required resources including access to internet during classroom hours, however, to work on the assignments and tasks for self-study, all learners are expected to have access to a laptop or computer with the Windows 7 operating system or higher. Students must have an active email address for communication and be contactable by phone (mobile or landline) and by mail (postal address).

All learners are expected to have access to MS office application such as Microsoft Word, an email platform.

Assessment methods

Including but not limited to Case studies, Projects, Reports, Presentations, Role plays and Knowledge Test

Qualification Pathways

After achieving BSB50415 Diploma of Business Administration, individuals can progress to BSB60215 Advanced Diploma of Business

Employment Pathways

Employment outcomes resulting from the completion of this course may include the following roles:

•              Administration manager

•              General office manager

•              Office manager

Above pathway information is in line with qualification description on National Training Register ( and/or, it doesn't imply any job guarantee or job role at the end of the course.

Note: Hawk Institute does not guarantee any employment outcomes with its programs.

Students must read Enrolment kit for enrolment procedures, entry requirements and Student Handbook (VET Qualifications) for more information prior to enrolling in the course (both available on website).