CRICOS course code


Course Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.


Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

AQF Level


Qualification Code


Qualification Title

Certificate IV in Business

Total Course Duration

26 Weeks (including holiday breaks)

Volume of learning

610 Hours

Delivery Weeks

24 weeks

Holidays breaks

2 weeks


Course Structure- To achieve this qualification, student must complete following 12 unit of competencies.

  • 6 core unit, plus
  • 6 elective units



Unit of Competency



Apply critical thinking to work practices



Use digital technologies to collaborate in a work environment



Build and maintain business relationships



Implement and monitor WHS policies, procedures and programs



Write complex documents



Apply communication strategies in the workplace



Apply project scope management techniques



Apply project procurement procedures



Apply business risk management processes



Coordinate business operational plans



Develop personal work priorities



Develop and use emotional intelligence



Entry Requirements

Age requirements

Students must be above 18 years of age while filling up the application form

Academic requirements

To enter into this course delivered at Hawk Institute, applicants should have successfully completed year 12 or secondary studies in applicant’s home country equivalent to Australian senior secondary school examination.


Mature Age students will also be considered without the minimum education requirements considering they have relevant work experience within the chosen area of study and a demonstrated capacity to meet the course requirements. A minimum of 2 years’ experience would normally be expected; however, each case will be reviewed individually with relevant work experience evidence in the form of an employment reference letter on company letterhead, work samples and curriculum vitae submitted will be considered. Such learner will be accessed for possible RPL opportunities, and their course duration and volume of learning will be adjusted accordingly, if any RPL is granted.

English Language Requirements for International students:

English proficiency at an IELTS overall band score 5.5 or equivalent or above or Upper Intermediate ELICOS Course Certificate from Australia or similar or Oxford placement test with score 61 or higher.

Refer to Hawk Institute’s Enrolment Kit or Student Handbook for detailed information on English language requirements available on Hawk Institute’s website.

Language, Literacy and Numeracy test (LLN):

Students undertaking this course at Hawk Institute must possess sound Numeracy skills since it requires them to do calculations or any other course related work. To determine this, all students wanting to study at Hawk Institute are required to undertake LLN Test prior to the enrolment of the course.  Based on the test outcome, students may be identified as requiring internal support services and/or external support services.

LLN test will be conducted on campus by using an ACSF mapped online LLN assessment tool - LLN Robot - under the supervision of qualified LLN assessor.

Students will be required to undertake language, literacy, and numeracy test (LLN) test and achieve expected performance level of ACSF level 3 for BSB40120- Certificate IV in Business. Refer to Hawk Institute’s Enrolment Kit and/or students Handbook for detailed information.


Computer literacy requirements

Students enrolling into this course must have basic computer skills. Student are required to fill in the questions related to computer and internet skills in the Pre-Training Review form provided along with the application form. Students who do not possess basic computing skills will be provided basic support on how to use a computer. If required, students may also be referred to take computer training before enrolment e.g., international computer driving license (ICDL), fee is charged by ICDL. Students can contact Hawk Institute for any further information or assistance on 1300 159 461.

Materials and Equipment Required

Hawk Institute will provide access to computers with required resources including access to internet during classroom hours, however, to work on assignments and tasks for self-study, all students are expected to have access to a laptop or computer with the Windows 7 operating system or higher. Students must have an active email address for communication and be contactable by phone (mobile or landline) and by mail (postal address).

All learners are expected to have access to MS office application such as Microsoft Word, an email platform.


Mode of Delivery: Training will be conducted face to face on a fulltime basis (minimum 20 hours per week) in a classroom, with simulated work environment.


Delivery Location: Level 4, 171 La Trobe Street, Melbourne, Victoria – 3000 Australia


Fees & Charges

Total Course Fee: $6900

Tuition Fee: $AU 6,000

Non-Tuition Fee: $AU 900



Pathway from the Qualification

Successful completion may enable the student to apply for BSB50120 - Diploma of Business.

Employment Pathways

Units in this qualification reflect the knowledge and skills of individuals with significant experience in:

  • Administrative Officer
  • Administrative Team Leader
  • Assistant Business Analyst
  • Assistant Security Analyst
  • Business Development Assistant

However, above pathway information is in line with qualification description on National Training Register ( BSB40120) & (, it doesn't imply any job guarantee or job role at the end of the course.

Recognition of Prior Learning (RPL) and Credit Transfer

Hawk Institute recognises qualifications and statements of attainment issued by other Registered Training Organisations in Australia and offers all students the option of Recognised Prior Learning and Credit Transfer. For further details, please refer to the Student Handbook or enquire on campus.

Course Information may not be sufficient to make an Enrolment decision. Please read this information in conjunction with Student Handbook available on this website.